Business Phone Maintenance | PBX Maintenance London UK
Talipia Ltd provide business phone maintenance for the following voice systems: Avaya, Inter-Tel, Nortel, Siemens, Ericsson, Mitel, Panasonic, Toshiba. Full UK coverage provided by local manufacturer certified & qualified Engineers.
We also provide data systems maintenance for Cisco & all other leading manufacturers.
We offer several standard levels of maintenance, and we can also tailor a package to suit individual requirements. Working with the client, we define and agree a service level agreement (SLA) which meets your organisation’s needs.
In our experience, time invested at the early stages to agree details brings great benefits later on, and for this reason we produce thorough service plans which all parties understand and work to.
Business Phone System Maintenance – contact us now now to find out how we can manage your systems maintenance – minimising costly down-time and maximising efficient performance.
Our service ethos:
The SLA should be clear and concise to enable both the customers and Talipia Ltd to measure performance.
We have the technology in place to generate reports to demonstrate how the SLA is being managed.
Wherever possible remote service work is performed via a cable modem to enable a speedy fix.
In order to provide you with the best service from highly-trained and motivated staff, we work hard to build energetic and skilled teams. Working to the IOS 9002 standard, Talipia and its partners are proud of its investment in training, appraisal and reward schemes for its staff. Through their skills, knowledge and enthusiasm, we can provide clients with a tailored, personal and managed service. Manufacturer certified Engineers.
Through the Central London based Service Centre, we can give a 24-hour response to all service affecting calls. We offer a support service for all products we supply, and have service centres throughout the UK or globally if required.
Hours of Cover
Three classes of service are available, varying by hours and days of cover, and speed of response, as follows:PBX Maintenance
|Non service affecting enquiries:|
|Hours||8.30 – 18.00|
|Days||Mon – Fri|
|Response Speed||As contractually agreed|
|Normally 4 hours onsite if critical|
|Service affecting enquiries:|
|Hours||24 hours a day|
|Days||365 days a year|
|Response Speed||As contractually agreed|
Business Phone Maintenance PBX Maintenance
Most technology you utilise in your business will be a long-term investment. And, when it comes to business phone system, you need to make sure that you are provided with a solution that lasts and keeps up with ever-changing technology. But, one key element many business owners often forget is the need for regular maintenance. You should work with a company that not only provides installation and setting up of the telephone system, but also provide on-time business phone maintenance that doesn’t break the bank. That is why Talipia is here to provide a full-fledged PBX maintenance in the UK to ensure they stand the test of time.
PBX stands for Private Branch Exchange, which means you and your employees are connected by the private telephone network. The biggest advantage of installing PBX phone system at your workplace is that it centralises the task for choosing the line for call, rather than giving each phone its dedicated line. This contributes in easier scalability and reduction in cost since the number of lines required is lesser than the number of phones.
Whether you are planning to install the PBX system in your organisation or already operating on a PBX model, you need to consult somebody who can assure you to handle your system in case of emergency. This is the reason Talipia offers long-term business phone maintenance contracts to business owners in London. Our contracts are designed to save businesses from severe losses that could occur if their phone system goes down.
Besides ongoing maintenance that helps your business function efficiently, it is also crucial to consider the working of your PBX system before choosing options for maintenance. That is because from so many options available, it is necessary that you know what business phone system maintenance option will cover all your needs. As one of the UK’s leading business phone maintenance provider, we will offer all the suitable options to you, so you can choose the one that fits your business the best.
At Talipia, we design solutions that can be made bespoke to your company. Contrary to common belief that PBX maintenance is highly expensive, we can prove that you can get enhanced business communications and continue business operations at a very low cost. Our business telephone system maintenance includes complete installation and long-term service, which is backed by years of expertise and experience of our technicians who are the backbone of our company and fully accredited.