Telecommunication Consultant

Talipia - Telecommunications London, IT Consultant London, Telecom London, Communications Consultancy London, Small Business Telephone London, Business Mobile Phones London

0845 402 4392

Talipia - Telecommunications London, IT Consultant London, Telecom London, Communications Consultancy London, Small Business Telephone London, Business Mobile Phones London
Talipia - Telecommunications London, IT Consultant London, Telecom London, Communications Consultancy London, Small Business Telephone London, Business Mobile Phones London

Avaya INDeX Headsets London

Talipia Ltd offer a range of Avaya INDeX equipment, including new and used telephone systems, to suit every company’s business needs, and budget. Call us for more information on building a cost-effective, strategic communications plan for your company. We also provide customised Avaya Maintenance Contracts – please click for more information.

About Avaya INDeX

Reflecting the stylish, simple design of our previous models, INDeX digital phones are compact, with large, comfortable keys.

Context-Sensitive Operation

DT3, DT4, DT5 and DT6 display telephones sport a large Liquid Crystal Display (LCD) surrounded by four context-sensitive soft-keys.

The text displayed tells you exactly what functions are available at any moment, depending on the context. So, as the status of the call alters (eg: when a call is placed on hold, or pick-up is required) both the text and the function of the keys alters too, indicating the logical next step. To take it, you simply press the soft-key next to the appropriate message.

Access the INDeX

You can scroll through the entire internal phone directory of extension numbers and groups – plus up to 1800 stored external numbers on the display using the alphanumeric keypad to position the list. And one press of the soft-key adjacent to the selected name will dial for you. The internal directory’s dynamically-maintained database is up-to-date at all times.

Handset Features

 

Handset Features DT1 DT3 DT4 DT5 DT6
Message waiting light
X
X
X
X
X
Live keypad/onhook dialling
X
X
X
X
Monitor
X
X
X
X
X
Receive and make page
X
X
X
X
X
Handsfree speech
X
X
X
X
DSS (Direct station select)
X
X
X
DSS/BLF (+ BUSY LAMP FIELD)
X
V
X
Large LCD with INDeX dialling
X
X
X
X
Context sensitive keys
X
X
X
X
Visual voice mail
X
X
X
X
Headset capability
X
X
X
X
X
CTI Call control
X

 

Multi-Lingual Options

Reflecting its international nature, INDeX lets you choose from a range of languages that your feature-phone will display.

Voice Mail Access Control

Thanks to its unique integration, you may access and control INDeX Voice Manager messages from your DT3, DT4, DT5 or DT6 phone. You may also easily record a fresh greeting for your mailbox each day. No other system offers such levels of seamless integration and easy access to voice mail control.
Additional features include optional, user-defined Persuasive RingingTM which escalates cadences and volume to ensure that your customers are never left hanging on too long, and personally adjustable ringing and volume tones let you easily identify your own phone in a busy office. Plus, DT4 and DT5 phones have speed-dialling keys with dual-colour lamps which indicate whether the extension, group of extensions, or line/group of lines selected is free or engaged.

DT6 – Desk Top CTI Call Control

The DT6 has all the functionality of the DT5 but with the additional benefit of a ‘first party’ CTI interface. The DT6 integrates directly with a user’s PC for database and pre-view dialling applications.
This enables cost effective PC dialling from many Microsoft compatible applications, such as Phone Dialler, Exchange and Outlook, using Hayes AT commands.

""

DSS BLF (Direct Station Select/Busy Lamp Field)

The DSS BLF is a simple unit that can be mounted together with any DT or TT terminal to provide 42 additional softkeys. This allows the terminal to be used as a small switchboard or speed-dialling unit with direct visual indications of the status of the available extensions.

Avaya INDeX : ‘The Integrated Network Digital Exchange’

INDeX is the UK’s market leading telephone system with one million lines installed. It’s an eBusiness digital platform offering world class communication and data technology.

It’s more than a conventional telephone system – it’s an open digital communications platform, which means it’s capable of handling a range of voice, data and video conferencing requirements and is eBusiness ready.

It can be adapted to suit specific business needs; for example a PABX, Call Centre or key system, supporting Video Conferencing, Manager/Secretary, multi-tenancy, Voice and Data Networking, Internet Access, DECT Cordless in any combination. Furthermore, it is compatible with the latest advances in CTI that lets telephone and computer systems work together.

When you choose INDeX, your system has the potential for all of these functions, now or in the future. The system can grow with your business – with the capacity for 10 to 1088 ports per site.

Intuitive handsets, guide you through features at each stage, make it easier to do business

INDeX is a sophisticated product, but is easy to use and understand

  • Easy to install, configure and programme
  • Understands the key issues of eBusiness
  • Delivers Voice over IP (VoIP)
  • Is modular and scaleable, grows with your business
  • Has world class R&D expertise
  • Is a proven market leader
  • Delivers resilient solutions

The best systems put their power where it is needed – on the desktop. The INDeX range of 2030, 2050 and 2060 digital feature handsets – with their menu-driven, intuitive displays – achieve this.

Easy to use

INDeX digital feature handsets have large liquid crystal displays surrounded by four context sensitive keys. The text displayed next to these keys tells you exactly what functions are available at any moment. This design makes it easy for end-users to get the most out of the features and functions available.

 

Handset Features 2010 2030 2050 2060
Message waiting light
X
X
X
X
Live keypad/onhook dialling
X
X
X
X
Monitor
X
X
X
X
Receive and make page
X
X
X
X
Handsfree speech
X
X
X
X
DSS (Direct station select)
X
X
X
DSS/BLF (+ BUSY LAMP FIELD)
X
X
Large LCD with INDeX dialling
X
X
X
Context sensitive keys
X
X
X
Visual voice mail
X
X
X
Headset capability
X
X
X
X
CTI Call control
X
X
X

 

EPC Services puts world-class technology at your fingertips, and backs it up with nationwide service. Contact us for more information on finding the right phone system for your organisation.

Features and Benefits of Avaya INDeX

INDeX is an eBusiness Digital Communications Platform. It offers Avaya Communication’s world class telecoms and data technology and is Europe’s market leading telephone system with one million lines installed.

Unparalleled Versatility

INDeX is much more than a conventional telephone system – it’s an open digital communications platform, capable of handling a range of voice, data and video conferencing requirements and is also eBusiness ready. INDeX offers choices. Conventional systems have tended to offer either a PABX or key system solutions – with little room for manoeuvre between the two. With INDeX, these old distinctions no longer apply. Advanced features and functionality can be added as needed to improve business processes and enhance customer service.
A Platform for Customer Service

To meet the voice and data communication needs of your organisation and offer the highest levels of customer response, you need a communications system that works the way you do. INDeX can be configured to suit you and your business – as a PABX, Call Centre or key system, supporting Video Conferencing, Manager/Secretary, multi-tenancy, Voice and Data Networking, Intranet Access, DECT Cordless, and Computer Telephony Integration (CTI) . . . in any combination. INDeX offers a truly converged solution for voice and data that delivers voice, data and new technologies such as Voice over IP (IP Telephony).
Unlimited Potential, Open Solutions

INDeX offers fully featured department and enterprise-wide call centre and Voice Processing combinations as and when you need them. For multi-site operations, INDeX’s transparent voice and data networking capability brings your organisation together seamlessly, whether over ISDN, PSTN, IP, Private or Virtual Private Network (VPN). Furthermore, INDeX is an open platform and compatible with the latest advances in CTI that let telephone and computer systems work together. When you choose INDeX, your system has the potential for all of these functions,
now or in the future. INDeX will grow with your business – with the capacity for 10 to 1088 ports per site, it offers an almost limitless combination of function, size and applications. Most importantly, INDeX is easy to install, configure and program to the exact requirements of you and your customers in a new eBusiness world.

Contact us now for more information and to discuss your business requirements.

facebooktwittergoogle_pluslinkedin
call talipia

Call us now on: 0845 402 4392 / 0203 328 0741